On this page
- Ooma vs Vonage pricing
- Year-one cost for 5 users
- Plan by plan
- Why the Vonage wording matters in year two
- Monthly cost by team size
- Which tier you actually need
- Year one with desk phones
- Features by plan
- Calling area and texting
- Questions to ask before you sign
- Contract terms side by side
- Which to pick
- Frequently asked questions
This page compares the business services: Ooma Office and Vonage Business Communications. Looking for a home phone instead? Ooma's home service is covered on free business phone numbers.
Ooma vs Vonage pricing
| Ooma Office | Vonage Business | |
|---|---|---|
| Entry | Essentials $19.95 | Mobile $13.99 annual / $19.99 monthly |
| Middle | Pro $24.95 | Premium $20.99 / $29.99 |
| Top | Pro Plus $29.95 | Advanced $27.99 / $39.99 |
| Billing | Monthly only, no contract | Annual contract (1-year minimum) or monthly |
| Cancelling | No contract; 30-day money-back guarantee | Annual: early termination fees up to the total contract price. Monthly: no fee, no refunds |
| Free trial | None stated; money-back guarantee instead | None stated on the pricing page |
Per user (Ooma) or per line (Vonage) a month, before taxes and fees, from Ooma's plans page and Vonage's pricing page, read October 29, 2026. Ooma's guarantee is stated on its restaurant page.
Vonage's discount: its page says two things
The annual prices carry a "12-MONTH PROMOTION" badge. The terms on the same page say the 30% discount is "for the duration of the service for annual contracts only" (Vonage terms). Read one way, the discount ends after a year; read the other, it lasts as long as you keep the account. Get the renewal price in writing before you sign. The offer is valid through December 31, 2026, applies only to online purchases up to 99 lines, and not to monthly plans.
Year-one cost for 5 users
| Plan | Year one, 5 users | Year one on Vonage's monthly plan |
|---|---|---|
| Ooma Essentials | $1,197 | Same (monthly only) |
| Ooma Pro | $1,497 | Same (monthly only) |
| Ooma Pro Plus | $1,797 | Same (monthly only) |
| Vonage Mobile | $839.40 | $1,199.40 |
| Vonage Premium | $1,259.40 | $1,799.40 |
| Vonage Advanced | $1,679.40 | $2,399.40 |
Vonage on an annual contract is cheapest in year one at every tier. Month to month, Ooma Essentials ($1,197) and Vonage Mobile ($1,199.40) are within a few dollars, and Ooma's two higher plans cost less than Vonage's.
Plan by plan
Ooma Office
- Essentials ($19.95): unlimited calling to the US, Canada, Mexico and Puerto Rico, virtual receptionist, mobile app, one free toll-free number, digital fax.
- Pro ($24.95): adds a desktop app, texting up to 250 a month, video up to 25, call recording, enhanced call blocking.
- Pro Plus ($29.95): adds AI transcriptions and insights, CRM integration, texting up to 1,000, video up to 100, team chat, hot desking, call queuing.
Vonage Business
- Mobile ($13.99 / $19.99): desktop and mobile apps, unlimited domestic calling, SMS and MMS, voicemail.
- Premium ($20.99 / $29.99): adds VoIP desk phones, video meetings up to 200 participants, team messaging, the App Center and single sign-on.
- Advanced ($27.99 / $39.99): adds on-demand call recording (15 hours a month), visual voicemail with transcription and call groups.
Why the Vonage wording matters in year two
If the 30% discount lasts for the duration of the service, 5 users on Vonage Mobile cost $839.40 again in year two. If it is a 12-month promotion and the price returns to the $19.99 monthly list rate, year two would cost $1,199.40, $360 more. Vonage's page does not say which rate an annual contract renews at, so ask.
Monthly cost by team size
| Team | Ooma Essentials | Vonage Mobile, annual contract | Vonage Mobile, monthly |
|---|---|---|---|
| 1 user | $19.95 | $13.99 | $19.99 |
| 5 users | $99.75 | $69.95 | $99.95 |
| 10 users | $199.50 | $139.90 | $199.90 |
| 20 users | $399 | $279.80 | $399.80 |
Per month on each entry plan, computed from the published prices; taxes and fees extra. Vonage also shows lower per-line prices for some team sizes it does not label; we use the base price.
Which tier you actually need
| If you need | Ooma plan, 5 users a month | Vonage plan, 5 users a month (annual / monthly) |
|---|---|---|
| Apps only, no desk phones | Essentials $99.75 | Mobile $69.95 / $99.95 |
| Desk phones | Essentials $99.75 | Premium $104.95 / $149.95 |
| Call recording | Pro $124.75 | Advanced $139.95 / $199.95 |
| Call queues | Pro Plus $149.75 | Not stated on the pricing page |
Computed from the published prices. Vonage supports desk phones only from Premium and records calls only on Advanced; Ooma records from Pro.
Year one with desk phones
Five users on Ooma Office Essentials with one IP desk phone each (from $79.99 in Ooma's shop when the comparison was checked) cost $1,596.95 in year one: $1,197 of service and $399.95 of phones. Vonage's pricing page does not list desk phone prices, so price its phones before you compare. Ooma's shop also showed a buy-one-get-one offer on the Yealink T31W (Ooma shop), so phones can cost less.
Features by plan
| Ooma Office | Vonage Business | |
|---|---|---|
| Calling | Unlimited to the US, Canada, Mexico and Puerto Rico | Unlimited domestic calling |
| Texting | Pro: up to 250 a month; Pro Plus: up to 1,000 | SMS and MMS on every plan; Campaign Registry fees apply |
| Video meetings | Pro: up to 25; Pro Plus: up to 100 | Premium and Advanced: up to 200 participants |
| Call recording | Pro and Pro Plus | Advanced only, 15 hours a month on demand |
| Phone menu and hold music | Virtual receptionist, ring groups and music on hold on every plan | Call groups on Advanced |
| Call queues | Pro Plus | Not stated on the pricing page |
| Desk phones | Supported | Premium and Advanced |
| Toll-free number | One free on every plan | One local number's monthly charge waived |
| Integrations | CRM integration on Pro Plus | App Center with over 20 integrations on Premium and up |
Calling area and texting
Ooma's unlimited calling covers the US, Canada, Mexico and Puerto Rico on every plan; Vonage lists unlimited domestic calling. For texting, Ooma caps messages by plan and has none on Essentials, while Vonage includes SMS and MMS on every plan but charges Campaign Registry fees for the mandatory business registration. If you text customers often and want the lowest price, Vonage Mobile includes texting at $13.99 on a contract; on Ooma you need Pro at $24.95.
Questions to ask before you sign
- Vonage: what is the renewal price after the first 12 months? What is the early termination fee on my contract?
- Vonage: what do the Campaign Registry fees for texting cost?
- Ooma: which desk phones are supported, and are my current ones compatible?
- Both: what will taxes and fees add per line? How many toll-free minutes are included?
Contract terms side by side
Ooma Office
- No contract necessary on any plan
- 30-day money-back guarantee
- One free toll-free number on every plan
- Enterprise plan: custom pricing
Vonage Business
- New annual accounts: 1-year minimum contract
- Annual early termination fees can reach the total contract price
- Monthly: no early termination fee, but no refunds
- 30% discount only on voice extension charges bought online, up to 99 lines
- Taxes and fees not included
Which to pick
| If you | Pick | Why |
|---|---|---|
| You will commit for a year | Vonage | $13.99 a line on Mobile, 30% under its monthly price |
| You want no contract | Ooma | Monthly only, with a 30-day money-back guarantee |
| You need call recording cheaply | Ooma Pro | $24.95 against Vonage Advanced at $27.99 annual |
| A toll-free number included | Ooma | One free toll-free number on Essentials |
| Larger video meetings | Vonage Premium | Up to 200 participants |
Full plan breakdowns: Ooma Office pricing and Vonage Business pricing. Comparing more? See the cheapest business phone service.
Full reviews of each: Ooma review and Vonage review.
Frequently asked questions
Is Ooma or Vonage cheaper?
Vonage on an annual contract: Mobile is $13.99 a line against Ooma Essentials at $19.95. Month to month they are close ($19.99 vs $19.95), and Ooma's higher plans cost less than Vonage's monthly prices.
What is Ooma phone?
Ooma sells internet phone service. Ooma Office, its business service, costs $19.95 to $29.95 a user a month with no contract. Its home service lists phone service at $0.00 a month plus taxes and fees, after you buy an Ooma Telo device ($79.99 on sale, $99.99 list, when checked).
Is Vonage good for a landline?
Vonage Business is internet phone service, not a copper landline. It works in desktop and mobile apps, and on VoIP desk phones from its Premium plan. For real landlines see business landline service.
Does Vonage have a free trial?
Vonage's pricing page and terms do not state a free trial. Monthly plans have no early termination fee, but no refunds if you cancel.
Can I keep my number if I switch to Ooma or Vonage?
Yes. Ooma ports regular US and Canada numbers free, and FCC rules require internet phone providers to help customers port numbers in and out.
What is similar to Ooma?
Other no-contract or monthly options include Zoom Phone, Quo and Dialpad. See 10 plans ranked by price.